Context before the reply
The Inbox brings together supported channel conversations with reservation context. Property, stay dates and message history help the host respond to the actual request.
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Communication
One conversation, with the stay in view.
Keep guest messages attached to the correct reservation and property. Use the context of the stay to prepare a useful reply.
Built for independent hosts and property teams.
Illustrative workflow
A reply with the stay in view.
- 01
Open the conversation and its reservation.
- 02
Write a reply or review an AI draft.
- 03
Confirm the response and follow the thread.
Property context stays connected
Purposeful details
Built around
the work you do.
Draft in your hosting voice
Use approved property knowledge with NEXA-enabled drafting when configured. Review the proposed message, edit it and retain responsibility for the final reply.
Handle repeat communication consistently
Reusable templates and scheduled messages support the moments that recur across stays. Company guidance and property-specific instructions remain separate.
From setup to daily use
A clear path forward.
- 01
Open the conversation and its reservation.
- 02
Write a reply or review an AI draft.
- 03
Confirm the response and follow the thread.
Confidence through clarity
You know
what happens next.
Messaging capabilities vary by channel. NEXA drafts and previews are not evidence that a message was sent; delivery should be confirmed in the actual conversation.
Review your setup with us ↗Good questions
Before you begin.
Can NEXA help me write replies?
Yes. When enabled for Inbox drafting, it can use property information and approved response examples.
Can I prepare standard arrival messages?
Yes. Reusable templates and scheduled-message rules support consistent arrival and departure communication.
Your next chapter in hosting
See where Lodgepedia
fits your business.
Bring your properties, channels and team.
We’ll walk through the workflow that matters to you.